Sylva Auto Repair

Jason was very responsive via text, which was very convenient instead of having to call. The drop off procedure the night before my scheduled work was very clear and I had total confidence my vehicle was secure overnight. The work was performed on time the next day, and the pick-up/payment process was efficient. Jason was very friendly and we chatted a few minutes. I will definitely return to Dillsboro Automotive for service!

I called earlier in the day one day to explain that I needed an oil change ASAP. A man named Josh told me they were booked throughout the week, so he told me to go to Snappy Lube. Snappy Lube didn’t change my oil do to me driving a Mini Cooper and gave some trash excuse. I called Josh back and he told me I could drop the car off Wednesday night and they would try to work me in that Thursday. He went out of his way to work me in and gave me a quality oil change the day he promised, even though they were booked. I highly recommend such a quality and professional group and would go back in the future if I have any issues. As a student-athlete at WCU my schedule tends to be tight, and most mechanics won’t work around my schedule. Josh helped me out and I am very thankful.

They found the issue with our AC that 2 other mechanics didn't.

Great place, definitely thorough with their work. A little pricey but worth the money. Very communicative with what they're doing to your car and what you're being charged for. Would definitely recommend

Great staff. Quick and reliable service.

Had water getting into my truck's interior over a period of a couple weeks and I couldn't pinpoint the source. I located your business off the internet while staying in Bryson City and stopped in. Jason, the manager initially told me they were swamped and wouldn't be able to look at my truck for a couple of days but then suggested that if I had a sun roof that this could be the problem and asked me to come back at 4pm that afternoon. I returned that afternoon and they were able to unclog the drains and fix the problem quickly. During his inspection they also found the brakes needed maintenance and made necessary adjustments within an hour at a reasonable cost. Highly recommend Dillsboro automotive!

Very professional and kept good contact with fast replies.

My Honda needed state inspection so that was done too. I also now have an idea why it is using oil and the mechanic suggested a possible solution. I will be contacting this service in the future.