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Sylva Auto Repair

953 reviews
Our Address:18 JSD Farm Rd, Sylva, NC 28779
Text us:(828) 382-8579
Call us:(828) 554-0722

Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

5

Dillsboro Automotive got my car into the shop the next day after I called. They only had the car one day, and got it fixed quickly. Viewing and paying the invoice online was super simple, and after hours pickup was very convenient to my schedule.

5

I had an emergency while on vacation in Cherokee North Carolina where the front splash pan was hanging and had disconnected. The service manager lady was gracious enough to fit me into their fully booked schedule.

5

Got me in next day for a less than normal maintenance need, and were very friendly during all aspects of the appointment. 10/10 would recommend and will be back in the future

Thank you so much for the review! We’re glad we could get you in quickly and take care of your transmission service at a fair price. Our team works hard to make every visit friendly, smooth, and stress-free, so it truly means a lot to hear that you had a great experience. We appreciate your recommendation and look forward to helping you again in the future. Thanks for choosing Dillsboro Automotive! 🚗💙

- Dillsboro Automotive
5

Needed an alignment. Were quick with an appointment, flexible with the weather, got a whole report card on my vehicle with a list of maintenance stuff I need to start getting worked on without a pushy upsale. Reasonably priced, great easy experience.

Thank you so much, Mary, for the wonderful 5-star review! We’re glad we could get your Ford Focus in quickly for the alignment and work around the weather to make things easy for you. It’s great to hear that you found our digital inspection helpful — we always want to provide clear information without any pressure or upselling. We truly appreciate you choosing Dillsboro Automotive and are happy the experience was smooth and reasonably priced. We're here whenever you’re ready to take care of any of those maintenance items! 😁

- Dillsboro Automotive
5

I had broken down right across the street and they helped me push my car up the hill so I didn’t have to spend money on a tow bill. They communicated me about prices and the options I had for a transmission very well. Very kind and helpful. Extra points for having a shop cat

Thank you, Lindsay, for the wonderful 5-star review! We’re glad we could lend a hand and help get your Honda Accord safely to the shop without the extra cost of a tow. We appreciate your kind words about our communication and service — and Socks, our shop cat, definitely thanks you for the extra points! It was our pleasure to diagnose and replace the faulty transmission, and we’re happy to know you had a positive experience with our team.

- Dillsboro Automotive
5

We needed a diagnosis of a noise sounding like a bearing whine. We called Dillsboro Automotive on Monday afternoon and then took our 2015 Subaru in on Tuesday morning. Their facilities are clean and well organized, with certifications for their mechanics prominently displayed. Everything, from the shop, to the front office, to the spotless restroom proclaimed "Professionalism". My second thought (after, "these guys are Sharp!") was, "This is going to cost me a pretty penny!". Their diagnosis confirmed my suspicion that the transmission was the source of the bearing whine. They also did a comprehensive, 96 point check of our entire car. Total cost was VERY reasonable! Much, much less than the Subaru dealer in Asheville quoted for a diagnosis. If {when) we have Dillsboro Automotive replace our transmission, I will post a follow-up review.

5

Everything about dealing with Dillsboro Automotive was fantastic. They have a really super efficient way of doing business and I really appreciate there concern for their customers. My vehicle had an alignment and inspection. They were very thorough and precise. They keep you very well informed. In the office they have the coolest counter made of resin with all kinds of tools and circuit boards infused it is a work of art ! I forgot the sweet young lady at the desk name but she is a Gem💎. Thanks for everything! Great price and Great Work. I didn't realize how often a alignment is recommended I'm glad I found the perfect place.

Thank you so much for the wonderful review! We’re thrilled to hear that you had such a positive experience with your alignment and inspection. Our team works hard to provide thorough, transparent service, and it’s great to know that came through. We’ll be sure to pass your kind words along to Nelly, our front office person — she truly is a gem! We appreciate you choosing Dillsboro Automotive and look forward to helping keep your vehicle in top shape for miles to come.

- Dillsboro Automotive
5

Had my ADAS (eyesite camera) calibrated. They did an excellent job. Will recommend to friends.

Thank you, John, for the 5-star review! We’re glad we could assist with the ADAS (EyeSight camera) calibration on your Honda Pilot. We truly appreciate your trust in us and your recommendation — it means a lot to our team. We look forward to helping you with any future automotive needs! 😃

- Dillsboro Automotive
5

Great experience and I'll be going again for my repair and maintenance needs.

5

Quick service when we needed help in a pinch, reasonably priced, and transparent about everything they were doing.

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