Sylva Auto Repair

Needed an alignment. Were quick with an appointment, flexible with the weather, got a whole report card on my vehicle with a list of maintenance stuff I need to start getting worked on without a pushy upsale. Reasonably priced, great easy experience.

I had broken down right across the street and they helped me push my car up the hill so I didn’t have to spend money on a tow bill. They communicated me about prices and the options I had for a transmission very well. Very kind and helpful. Extra points for having a shop cat

We needed a diagnosis of a noise sounding like a bearing whine. We called Dillsboro Automotive on Monday afternoon and then took our 2015 Subaru in on Tuesday morning. Their facilities are clean and well organized, with certifications for their mechanics prominently displayed. Everything, from the shop, to the front office, to the spotless restroom proclaimed "Professionalism". My second thought (after, "these guys are Sharp!") was, "This is going to cost me a pretty penny!". Their diagnosis confirmed my suspicion that the transmission was the source of the bearing whine. They also did a comprehensive, 96 point check of our entire car. Total cost was VERY reasonable! Much, much less than the Subaru dealer in Asheville quoted for a diagnosis. If {when) we have Dillsboro Automotive replace our transmission, I will post a follow-up review.

Everything about dealing with Dillsboro Automotive was fantastic. They have a really super efficient way of doing business and I really appreciate there concern for their customers. My vehicle had an alignment and inspection. They were very thorough and precise. They keep you very well informed. In the office they have the coolest counter made of resin with all kinds of tools and circuit boards infused it is a work of art ! I forgot the sweet young lady at the desk name but she is a Gem💎. Thanks for everything! Great price and Great Work. I didn't realize how often a alignment is recommended I'm glad I found the perfect place.

Had my ADAS (eyesite camera) calibrated. They did an excellent job. Will recommend to friends.

Great experience and I'll be going again for my repair and maintenance needs.

Quick service when we needed help in a pinch, reasonably priced, and transparent about everything they were doing.

I have an older vehicle with low mileage. I appreciate the quality service and honest feedback from management, Nelly and the service technicians.

I needed an alignment as the tire shop I used for installation of new tires was not able to provide an alignment. They got me in quickly and same day as tire install. They worked on my vehicle in a timely manner as the job required, the receptionist is very personable and friendly, and Sox the cat was so cuddly while I waited! The waiting area was neat and comfortable with an attached restroom for convenience. My car drove great on the way back home and the price was really reasonable. One of the best experiences I have had ever at an auto shop of any kind. Thank you Dillsboro Automotive!

I recently began to experience a vibration while driving my Subaru on the Highway. I brought it into Dillsboro Automotive. They did a safety check of the entire vehicle and diagnosed the problem. They provided an estimate for the repairs and began work the next day. By the third day the repairs were complete and I was back on the road. They are reliable, professional and quick. Thanks to Darren and the team at Dillsboro Automotive.