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Sylva Auto Repair

927 reviews
Our Address:18 JSD Farm Rd, Sylva, NC 28779
Text us:(828) 382-8579
Call us:(828) 554-0722

Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

5

Very professional facility, clean, neat, and organized. The service manager (Nelly) was very detailed in communication and defining the diagnostic and repair processes. Expectations were met with no surprises. Will definitely use this facility again.

5

Communicated well and got the job done as promised!!!

4

Thank you, Ju Penin, for your 4-star rating! We appreciate you choosing Dillsboro Automotive and trusting us to replace your engine air filter and cabin air filter. If there’s anything we could have done to make your experience a full 5 stars, we’d love to hear your feedback so we can continue improving. We look forward to serving you again in the future!

- Dillsboro Automotive
5

Great service. They paid great attention to detail. Randy and Darren were terrific. Couldn’t do better. I would appear on an ad for them!

Thank you, Richard, for the outstanding 5-star review! We truly appreciate your kind words and are glad to hear that Randy and Darrin made such a great impression. It was our pleasure to assist you with the oil change and A/C repair on your GMC Sierra. Your offer to appear in an ad for us is the highest compliment—we’re grateful for your trust and support! 😁

- Dillsboro Automotive
5

Dillsboro Auto did a wonderful job on my car. I have a 2021 Mazda CX-30 with lifetime transmission, rear deferential, and transfer case fluid, which I believe needs to be changed to extend the life of your car. Mazda made the transfer case change impossible without some modification to the transfer case. The were able to make necessary changes to be able to remove the fill plug and complete fluid change. GREAT JOB!!! Thanks, Duane

Thank you so much, Duane, for the fantastic 5-star review! We truly appreciate you trusting us with your 2021 Mazda CX-30. You’re absolutely right—proactively maintaining fluids, even those labeled “lifetime,” is a smart way to extend the life of your vehicle. We’re glad we could successfully complete the transmission, rear differential, and transfer case service—even with Mazda’s tricky setup. Our team was happy to make the necessary modifications to get the job done right. Thanks again for your trust and kind words. We're always here when you need us! 😁

- Dillsboro Automotive
5

Nellie at the front desk was pleasant and efficient. The repair I needed was taken care of quickly as I sat in the waiting room. I'm already discussing other needed maintenance with them.

5

I have used Dillsboro Auto for my vehicle needs four times since moving here in December. Each time, I was satisfied with the mechanical work performed, even though I did not interact directly with the mechanics who worked on my car. Nelly in my opinion represents the face of Dillsboro Auto, and this is certainly a strength for the business. She is consistently upbeat, professional, and makes sure to keep customers informed throughout the process. From what I’ve observed, other customers seem to share my positive impression. I have overheard Nelly on the phone addressing their concerns with the same care and attention she provides in person. It is evident that Nelly’s role is quite demanding, given how much people care about their cars and expect the same dedication from Dillsboro Auto. I hope her hard work is recognized and well compensated.

5

Thank you to the team for the professionalism and the ability to diagnose my car appropriately, unlike other shops that I had taken it to. The team was able to get my car in quickly and get me back on the road with a nice cold A/C system. Thanks Again!

5

They did a thorough inspection, quickly quoted me a price, then completed the work in a timely manner.

Thank you, Mike, for the great 5-star review! We truly appreciate you trusting us with the brake repairs and other maintenance on your GMC Terrain Denali. We're glad to hear that you found our inspection thorough, the quoting process clear, and the work completed in a timely manner. It was a pleasure serving you, and we look forward to helping with any future automotive needs! 😁

- Dillsboro Automotive
5

New to the area, great experience and will use again. Shop is crazy busy but they handled it very professionally. Love the inspection report with photos and videos. Approve work right from the app.

Thank you for the 5-star review, Chris! We’re so happy to have you as a new customer and truly appreciate you giving us a chance to earn your trust. It means a lot to hear that you had a great experience, even during a busy time at the shop. We’re glad you liked our digital inspection system with photos and videos—transparency and convenience are big priorities for us. It was a pleasure helping you with new tires and the maintenance items on your GMC Sierra. We look forward to seeing you again and being your go-to shop here in the area! 😊

- Dillsboro Automotive
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