Sylva Auto Repair Reviews - Page 7 - Dillsboro Automotive

Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

Susan Casada

1/31/2020

I always trust Dillsboro Automotive for my van's care. Preventative maintenance is key for it's 230,000 miles.

Thank you Susan for the years of loyal patronage.

- Dillsboro Automotive

Simon Farr

1/29/2020

friendly service and labor prices in perfect accordance with the expedience of the work made for plenty of reasons to return!

Simon, thanks for taking the time to give us your feedback. I am pleased to hear that my staff was friendly and that we were able to meet your expectations. Thanks for allowing us to take care of those brakes, fluid flushes and repair those leaking valve covers on your 4Runner. We look forward to seeing you at your next oil change.

- Dillsboro Automotive

Thomas Anthony Hannon

1/18/2020

It was a very impressive evaluation of my possible rear axle replacement and the inspection of the entire vehicle finding a few other things that have to be eventually taken care of. Looking forward to making an appointment to have a 100,000 mile check up within 5,000 miles or my next oil change and tire rotation.

Thank you Thomas for entrusting us with your Nissan. Your business and feedback are greatly appreciated. See you the next time.

- Dillsboro Automotive

Tom Lenehan

1/18/2020

I like this place. They post their prices. They communicate very well, using text, email and very easy to understand reports. I had some basic maintenance done on my old Rav4 and I'm very happy with the quality and cost. I feel like they really try hard to explain why something needs repair or maintenance and what they are doing about it and what it will cost.

Thank you, Tom, for entrusting us to perform a transmission flush, brake fluid flush, oil change, tire rotation, and a fuel injection service on your Toyota. Those are very important services to keep your vehicle going. I am also very pleased to hear that my staff keep you informed and educated as to what is needed. Thanks for your business.

- Dillsboro Automotive

Petra Anna Dean

1/9/2020

The guys were so nice and explained everything and it was such a good atmosphere

Thank you Petra for your business and for taking the time to leave us a review. It was a pleasure to work with you and get your oil changed on your Nissan. See you the next time :-)

- Dillsboro Automotive

Richard Casserino

1/8/2020

I had a vibration in my steering that had started about 2 weeks ago. I went online to find a local mechanic and chose Dillsboro Automotive based on their reviews. They were able to schedule me in under a week. They were able to diagnose my vehicle and correct the problem on the same day I brought my vehicle in for service. I am very pleased with the work they have done, and the problem has been resolved. The staff are professional and a pleasure to work with

Thanks for the very nice words Richard. I am glad that we were able to get that vibration diagnosed as a failed ball joint, get it replaced, and get your Jeep back on the road. Thanks again for the review and your trust.

- Dillsboro Automotive

Alison Harvey

1/8/2020

We were visiting Sylva from Cashiers last summer when my minivan wouldn’t go faster than 30 mph through the mountain roads. Despite being super busy Dillboro Automotive worked us in immediately so we didn’t have to drive around in an unsafe car. We are so appreciative that they were able to help us quickly. We were also pleasantly surprised at the excellent customer service. Not once were we treated as an annoyance. Thank you Jason!!

Thank you Alison for taking the time to leave us a review. I am pleased the hear that Jason and my staff were able to get your Dodge Grand Caravan in and get you back on the road. We truly hope that you enjoyed the rest of your trip.

- Dillsboro Automotive

Dan Conroy

12/30/2019

It's hard to find an automotive repair shop that you can trust with your car and your wallet. Dillsboro Automotive is that place. Jason and his team have always provided me with superior service, fair prices and a place I can trust. Sometimes I'll wait for my car in the waiting room and enjoy free wifi, bottle water/coffee and snacks. Other times they provide me with a loaner vehicle to allow me to do errands or go to work. It's that personal touch and efforts that you don't see at other automotive shops, and is why they will always have my patronage.

Thank you, Dan, for the review and your loyal support over the years. I am pleased to hear that Jason, and the rest of my team, are taking such good care of you. I am truly blessed to have such good staff working with me. We know just how stressful it can be to not have transportation and try our best to accommodate our customers. Thanks again.

- Dillsboro Automotive

Ron & Nancy Smith

12/30/2019

The problem wasn't easy to diagnose but they found it and fixed it in time for our trip. The car runs great.

Thank you Ron and Nancy for trusting us to provide you with all the repair and service to your vehicles over the past years. We would also like to thank you for taking the time out of your day to leave us a review.

- Dillsboro Automotive

Parker Jessup

12/8/2019

Great customer service. Kept me informed during the whole process. Thank you for taking care of us!

Thank you Parker for taking the time to leave us a review and for entrusting us with your Chevrolet Colorado. Your business and the review are both greatly appreciated.

- Dillsboro Automotive

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