I have been a customer at dillsboro automotive for many years. I graduated highschool with Darrin the owner and it makes me happy to support a small local owned business. I will say that there's never ever going to be a question as to whether this establishment stands behind their work because they always have. Josh Bailey is the best service manager DILLSBORO AUTOMOTIVE has ever had and is the most patient person, listens to all of your concerns and answers all your questions and truly cares about the customer. They are very thorough in inspecting vehicle for any safety, mechanical or maintenance needs. The computer system they have is truly amazing sends you notifications when estimate is ready to view prior to ....you have options to approve or deny the work that you want done that day. It sends you notifications when your car's ready, very convenient and easy dealing with the team at dillsboro automotive!
Thank you so much, Tara, for the fantastic review. We greatly appreciate you supporting us as well as the other small business here in Jackson County. I am very pleased to hear that your experience has been positive, and we are very fortunate to have Josh and the rest of the staff that we currently have. We understand how busy life is and always try our best to make things as convenient as possible and we always perform a detailed courtesy inspection to help customers be aware of the current state of their vehicle. The last thing that we want is for someone to leave here with any unresolved safety concerns. Thank you again and we look forward to continuing to help you with all of your automotive repair and maintenance needs.
- Dillsboro Automotive