Brought car in to get estimate & made appointment for repairs. They replaced timing chain along with other repairs. Had the car repaired by the next day. Pretty amazing for the work that was done. They also sent a driver to pick me up when the car was ready. After this experience, I will not take my vehicle anywhere else. Excellent service all the way around. Nelly works the front desk & she has excellent communication skills plus a great personality. I had another appointment on 3/3/25 to get my service caught up on my car. I had to have fluids changed,cabin air filters and other items brought up to date. It was supposed to be there on Monday & be done on Tuesday. I received a call Monday afternoon saying my car was done early. What a pleasant surprise! Customer service is great at Dillsboro Automotive. Nellie is great at the front desk. I received a ride home & back to get my car which works great for me. OUTSTANDING WORK & CUSTOMER SERVICE!
Thank you for the wonderful review, Deborah! We’re thrilled to hear about your positive experience. It was our pleasure to assist with replacing the timing chains on your Subaru Outback. We’re glad we could complete the repairs quickly and make the process as convenient as possible, including providing a ride when your car was ready. Our entire team works hard to deliver fast, reliable service, and we’re so happy to know you were pleased. It’s also great to hear that Nelly’s excellent communication skills and warm personality made your visit even better—she’s truly an invaluable part of our team. Thank you for trusting us with your vehicle. We’re honored to be your go-to shop and look forward to assisting you again in the future! 😁
- Dillsboro Automotive