Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

5

Truly exceptional TEN star service. They have earned our highest confidence! From the quick response to the late Saturday night text with a plea for help to the stellar service. I have never been treated with such respect and courteousness! The loaner car while we were camping in the area kept our vacation on track. Jason Wright quickly had mechanic, Ryan Matson diagnosing our problem. They presented us with a high tech print out diagnostic including pictures of the before work and suggestions for future repairs. We were so impressed we are considering driving the two hours to return for the repairs. Bravo Mr. Sutton for such stellar employees. Jason made all the difference!!

5

We had a FABULOUS experience at Dillsboro Automotive, starting with the great communication to set up our appointment, to how quickly they worked us into the schedule, to the incredibly thorough job they did inspecting our car, and to the quality of the repairs. Truly the best car experience we've ever had. Darrin went above and beyond to make sure we had a great experience, even giving us his cell number to call him any time in case we needed additional assistance. As it so happens, we did and when we called him after hours, he immediately called us back and got us in first thing the next day to help us out once again. Just really good people. You won't be disappointed!

Thank you Suzanne for the great review! We treat our customers like family and make sure they are leaving our shop in a safe reliable vehicle. We are always happy to help you out with your automotive needs. Call us with any future questions or concerns with your vehicle. Thanks again for the wonderful review!

- Dillsboro Automotive
5

THANK YOU DILLSBORO AUTOMOTIVE!! We would really like to thank you for taking care of our son's repair needs while he is away at college. So if anyone has found themselves in our shoes with a kid at WCU 5 hours from home, and in need of vehicle repairs I highly recommend Dillsboro Automotive, they had Tyler back on the road in one day as good as new. Communication was great, service was great, and the price was reasonably for the work performed. Again we truly appreciate you guys helping our son!!

Thank you so much for the kind review! We are glad you found our shop and sent Tyler our way to work on his vehicle. We understand how hard it is to have a child far away and not be there for situations like these. Your son was in good hands and we are always happy to help while he is at school. Have him give us a call if he needs anything or has any questions. We hope he has a great school year!

- Dillsboro Automotive
5

Great professional service!

Thank you Charlotte for great review about your experience with your professional auto care service. We are happy to have you as a customer! Let us know if you have any questions. See you next time!

- Dillsboro Automotive
5

I’ve used Dillsboro Automotive five times over the past five years, primarily for repairs (maintenance I go elsewhere), and would use them regularly for all services, if I lived closer to them. Bottom line, I trust them to be honest, they don’t try to upsell you, and their customer service is excellent.

Thank you Timothy for the great review! It means a lot to our business and grateful for your trust. We are always happy to help with any of your auto repairs. Thank you for your repeat business and taking the drive to our shop.

- Dillsboro Automotive
5

Highly professional business. Best auto shop in the area. Had an alignment done and could not be happier.

Andrew, thank you for stopping into Dillsboro Automotive for an alignment. We appreciate your recommendation for the best auto shop in the area. Give us a call if you need anything, we are always happy to help!

- Dillsboro Automotive
5

Dillsboro Automotive was quick, knowledgeable, and super responsive! They made it easy to work around my schedule to get my car in for repairs. They were available via phone and text for coordination - and had a drop off lock box so I could leave my car outside of shop hours. They also provided a free inspection of my car - showing a list of issues that might need future or immediate attention. Each detail they provided had pictures of the issue for review. Fantastic service and great people!

TJ, we appreciate you taking the time to review Dillsboro Automotive! We are a quick, knowledgeable, and responsive auto repair shop in Sylva. We always look out for our customers with our inspections to make sure they are aware of their vehicles health. We have multiple out lets of communication to make it easier for our customers to coordination with us during the day. Thank you for your business!

- Dillsboro Automotive
5

Great place, fast, they do great work, and guarantee there work.

Thank you Chantel! Your review means a lot to our shop and appreciate your remarks on the quality of our auto repair. Give us a call if you have any questions or need anything in the future!

- Dillsboro Automotive
5

This crew is great. They do a full assessment with an oil change and let you know any immediate repairs and other eventual issues with your vehicle. I appreciate the attention to detail and they communicate well. Would highly recommend!

Tyler, thank you for the five star review! We are glad you stopped in for your routine maintenance and full vehicle check. We want to make sure our clients are aware of their vehicles health and can plan for repairs that make need attention in the future. We appreciate your recommendation!

- Dillsboro Automotive
5

I want to say a huge "Thank You" to the kind folks at Dillsboro Automotive. We stranded in a disabled vehicle 300 miles away from home on vacation on a Friday morning with no idea of who to call on such short notice to get our vehicle repaired. We made multiple calls to a number of repair shops and in every case we were that told it would be Monday before they could get to us. If it were not for the extra kindness and consideration of Amber, Ryan and Jason, our vacation would have had to be put on hold until Monday due to the closing of all of the repair centers for the week on Friday. All three of these wonderful folks came through with exceptional service with an attitude that …."if it can be done we will make it happen".....and they did. Within 6 hours of our initial call, our car was repaired and we were on our way to make additional memories with our family. I have no words that can fully express the gratitude for Dillsboro Automotive coming to our rescue. If you need repairs on your vehicle and want it done by true professionals, I highly recommend Dillsboro Automotive.

Thanks for the awesome review Gary! We strive to keep in mind that we are not only in the automotive repair business, but we are also in the customer service business. We understand how important those family memories are and how hard everyone works to be able to have those times together. We also know how frustrating it can be to have something like vehicle problems put a hold on those plans. Thankfully the repairs to your Nissan Murano were not too extensive and we were able to get you back on the road in a timely manner. Thanks for trusting us in this time of need. Hope you were able to make some awesome memories.

- Dillsboro Automotive
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