Nelly is the sweetest front desk Rep I've ever encountered. Her customer service is a 10/10! I know it was just the guys running the front before she got there and they were great too but she brings a certain warmth to the place! She's so knowledgeable also! The whole crew is so understanding and HONEST about the things they need to do to your car which can be hard to find these days
Thank you so much for the amazing review! We're thrilled to hear how much you appreciate Nelly—she truly is a gem, and we’re lucky to have her on our team. Her warmth, knowledge, and top-notch customer service make a big difference, and we’re so glad you felt that during your visit. It’s also great to hear you value the honesty and care our whole crew puts into every job. Thank you for trusting us with your Subaru—we’re always here to help whenever you need us! 😃
- Dillsboro Automotive