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Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

5

I want to say a huge "Thank You" to the kind folks at Dillsboro Automotive. We stranded in a disabled vehicle 300 miles away from home on vacation on a Friday morning with no idea of who to call on such short notice to get our vehicle repaired. We made multiple calls to a number of repair shops and in every case we were that told it would be Monday before they could get to us. If it were not for the extra kindness and consideration of Amber, Ryan and Jason, our vacation would have had to be put on hold until Monday due to the closing of all of the repair centers for the week on Friday. All three of these wonderful folks came through with exceptional service with an attitude that …."if it can be done we will make it happen".....and they did. Within 6 hours of our initial call, our car was repaired and we were on our way to make additional memories with our family. I have no words that can fully express the gratitude for Dillsboro Automotive coming to our rescue. If you need repairs on your vehicle and want it done by true professionals, I highly recommend Dillsboro Automotive.

Thanks for the awesome review Gary! We strive to keep in mind that we are not only in the automotive repair business, but we are also in the customer service business. We understand how important those family memories are and how hard everyone works to be able to have those times together. We also know how frustrating it can be to have something like vehicle problems put a hold on those plans. Thankfully the repairs to your Nissan Murano were not too extensive and we were able to get you back on the road in a timely manner. Thanks for trusting us in this time of need. Hope you were able to make some awesome memories.

- Dillsboro Automotive
5

Very good, quick, and efficient service

Alex, it pleases me to know that my staff was able to get your Ford Ranger in and get that alignment done for you in a timely manner. Thanks for the business and the review.

- Dillsboro Automotive
5

They did a fantastic job and the communication was excellent! I'm will be a repeat customer for sure!

Thank you Dan for the review! We appreciate the kind remarks about your visit. Our technicians are knowledgeable and give detailed notes and communication of the repairs performed. We look forward to having you as a repeat customer! Thanks again!

- Dillsboro Automotive
5

Professional service. Have been a customer for years and intend to continue being one for years to come. Highly recommended.

Thank you Mr. Davis for being a loyal customer to Dillsboro Automotive over the years. We appreciate the recommendation for professional auto repair service for the Sylva area. We will see you on your next scheudle appointment. Thanks again!

- Dillsboro Automotive
5

Highly recommend

Thank you Robbie for your loyalty and using Dillsboro Automotive for your repair needs. We appreciate your recommendation for quality auto repair in the Sylva area.

- Dillsboro Automotive
5

This is a great place for auto repair. My experience with them was wonderful. Amber is a pleasant lady that made this an easy process.

Rachel, thank you for taking the time to share our wonderful experience at our auto repair shop. Amber is a great part of our team here and we will make sure to let her know of your review! If you have any questions or concerns about your vehicle, stop in or give us a call and we will be happy to take a look!

- Dillsboro Automotive
5

Reasonably flexible. Always does a great job. I love that they will go through all my questions thoroughly with me. In addition, I like that I can set up appts online. I work a night shift and sleep during the day; so it's nice to get updates and general news on my vehicle via text and email from them. I don't go to any other mechanic but them.

Thank you Kelsey for the review! We understand our customers have busy schedules and the ease of scheduling online is important. We want to make car repair easy for you guys while giving updates about industry related news and information you need about your vehicle. It is so great to hear these features work with you! Thanks again for the review and your business!

- Dillsboro Automotive
5

Very helpful & honest!

Thank you Ben! Dillsboro Automotive is an honest auto repair shop with skilled technicians. We appreciate your business!

- Dillsboro Automotive
5

Just moved here from out of state and took a chance on Dillsboro Automotive from online reviews. Very happy with the excellent customer service I received from Jason, kept me informed and the shop completed the work in a very timely manner. I really like the way these folks share detailed information regarding what work was completed vs just giving you a final bill and a few words of “we found the issue and we fixed it” I’m not sure what their prices are like in comparison to other shops in this area but they seem reasonable from what I’ve paid elsewhere before moving here. However, the excellent service I received is very much worth any extra cost these folks might charge. I will continue to use Dillsboro Auto and hope that this service continues to be their standard practice. Great service and honestly the first “company” I’ve used that truly lives up to their 5 Star reviews. Thanks guys!!!!

Thank you Shaun, it was so great to meet you! We are glad you came across our business pages online and looked over our reviews. We perform detailed and skilled work while making sure our customers are aware of any repairs and maintenance needed in the future. Thank you for trusting our shop and look forward to getting to know you more over the years. We appreciate your business!

- Dillsboro Automotive
5

On a vacation and needed car repair. Terrific service. Honest and fair. Very very pleased with their help and service!

Mary Ellen, it is so nice to hear from you! Thank you for taking the time to leave us a review. We are glad you stopped in and we could work on your vehicle to get you back on the road quickly. We appreciate the review for our honest and fair car repair. We hope you had a great rest of your vacation!

- Dillsboro Automotive
Dillsboro Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Dillsboro Automotive (828) 586-1298 if you have any issues in accessing any area of our website.