Sylva Auto Repair Reviews - Page 73

Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

Leslie Farmer

4/8/2018

This place does all my repairs

We appreciate you leaving us a review, Leslie! We appreciate your continued business with us and coming back time and time again to let us help you. Thanks again!

- Dillsboro Automotive

Terri Holliffield

4/8/2018

Courteous staff, prompt service, helpful diagnostics, clean and welcoming facilities, Christian business

Thank you so much for your business and the review. Your business is greatly appreciated and it is our goal to provide all of your automotive service and repair needs with topnotch workmanship and the best warranty in the industry. God bless you and your family.

- Dillsboro Automotive

Basem Emara

4/8/2018

They are class acts! Generous, helpful, and knowledgeable.

Thanks so much for the review. We hope that you had no problems on your trip and that you arrived safely. Thanks again.

- Dillsboro Automotive

Kirk Henry

4/8/2018

We ended up not get the repair done as the car wasn't worth it, but we were given a fair price for the diagnostic services we received along with pictures to document what was needed.

Thank you for taking the time to leave us a review, Kirk. We are happy we were able to help you out. We give you documentation to keep up to date records for your vehicle. Thanks again!

- Dillsboro Automotive

jenifer montsinger

4/8/2018

Went in for an inspection and was on my way again in 15 minutes Darren and his staff are a measure to deal with.

Thank you for the wonderful review, Jenifer! We are glad that you are satisfied with our service, and we cannot thank you enough for your business with us as well as for leaving us such a great review.

- Dillsboro Automotive

Jessica Tallent

4/8/2018

They were great!!

Thank you, Jessica! We appreciate you taking the time to leave us a review!

- Dillsboro Automotive

Tim Slone

4/8/2018

Great people.Great work.I don't think I can say enough good about them.They made a bad situation into nothing at all.Got me back on the road in no time.

Thank you for the wonderful review, Tim! We are so happy to hear that you are pleased with our services and we are glad that we could get you back on your way quickly! We are so appreciative of your business and for leaving us such a great review!

- Dillsboro Automotive

Benton Fine

4/8/2018

They fit me in for an inspection and I was out the door in less than 20 minutes. My go-to place from now on.

We appreciate you taking the time to leave us a review, Benton! Thank you for choosing us, and we look forward to helping you out in the future in any way that we can. Thanks again!

- Dillsboro Automotive

Jeanie Powell

4/8/2018

First off I will say I believe they know what their doing. Friendly and egar to accommodate but I couldn't give a five star due to the following: I was having transmission and cooling system service done. Since I was 700 and a month away when the oil change and tire rotation came due I did it then so it was not needed at this time. For some reason they decided to change the oil and rotate the tires with no mention to me about it. Not sure if this was an honest mistake or an upsell. So be forewarned. they had down a 4 wheel alignment a few months ago and since the back did not need it they only charged for a 2 wheel job so that was good I guess.

Thank you Jeanie for taking the time to leave us some feedback that we can use to improve our process of operation. I greatly apologize for the miscommunication about your oil change. I can assure you that it was an honest mistake and we thought you wanted an oil change as well as the other services too. Luckily we spoke with you prior to rotating the tires, so we did not rotate the tires and did not charge you for that. We always price 4 wheel alignments on vehicles with adjustable rear suspension, as we do not know if the rear and the front needs aligned until vehicle is on machine. Once we see the rear is ok we can then drop it to a 2 wheel alignment. I hope this helps and I hope that we can do a better job to meet your expectations the next time. Thanks again for your time and your business.

- Dillsboro Automotive

Amy Buchanan

4/8/2018

Very good experience with quality workmanship!

Thank you for the wonderful review, Amy! We also want to thank you for choosing to do business with us; it is greatly appreciated!

- Dillsboro Automotive

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