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Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

4

First off I will say I believe they know what their doing. Friendly and egar to accommodate but I couldn't give a five star due to the following: I was having transmission and cooling system service done. Since I was 700 and a month away when the oil change and tire rotation came due I did it then so it was not needed at this time. For some reason they decided to change the oil and rotate the tires with no mention to me about it. Not sure if this was an honest mistake or an upsell. So be forewarned. they had down a 4 wheel alignment a few months ago and since the back did not need it they only charged for a 2 wheel job so that was good I guess.

Thank you Jeanie for taking the time to leave us some feedback that we can use to improve our process of operation. I greatly apologize for the miscommunication about your oil change. I can assure you that it was an honest mistake and we thought you wanted an oil change as well as the other services too. Luckily we spoke with you prior to rotating the tires, so we did not rotate the tires and did not charge you for that. We always price 4 wheel alignments on vehicles with adjustable rear suspension, as we do not know if the rear and the front needs aligned until vehicle is on machine. Once we see the rear is ok we can then drop it to a 2 wheel alignment. I hope this helps and I hope that we can do a better job to meet your expectations the next time. Thanks again for your time and your business.

- Dillsboro Automotive
5

Very good experience with quality workmanship!

Thank you for the wonderful review, Amy! We also want to thank you for choosing to do business with us; it is greatly appreciated!

- Dillsboro Automotive
4

Will take care of you with guarantee. Only con is that it's pricy service for that guarantee.

Thank you for the kind words, Josh. Our goal is to employ the highest quality techs and provide the best warranty so we can ensure our customers the best service possible. We may not promise to be the cheapest, but we promise to be the best! We appreciate your business, Josh!

- Dillsboro Automotive
5

I work part time and took my Subaru in for its 1500 mile service and state inspection at 8:00. I was a little concerned because I was told the service would be completed at 11:00 at the earliest and I usually start work at 9:00. I was really surprised when I was told at 9:30 that everything was completed and I was ready to go.

James, your business is greatly appreciated and thanks for taking the time out of your day to leave us a review. It is our goal to always deliver top notch service and we look forward to helping you keep your vehicle in good working condition.

- Dillsboro Automotive
5

Dillsboro automotive , has been a great and trustworthy place to take our cars. They are always ready to help and friendly !!!

We appreciate the kind words, Roxanne! We are so happy that you can trust us with your vehicles and we greatly appreciate your business! Thanks again!

- Dillsboro Automotive
5

They have the cleanest garage I have ever seen.

Thank you for the great review, Laura! We appreciate your kind words and your business. Happy Holidays!

- Dillsboro Automotive
5

hi i'm a table games dealer from the casino. I've been going to Dillsboro auto for the last 3 years. They're very honest and good at what they do. I remember buying a battery from them last year. 6 months later my battery went dead or so i thought. i took it back to dillsboro auto and they quickly found a seep in my trunk light that was draining the battery. They fixed it and didn't even charge me for it. Great people and great service! i highly recommend!

Thank you Mike for your business over the last 3 years, it is greatly appreciated. It is our goal to hire honest people and to be up front and honest about the recommended maintenance and any repairs that are needed on all of our customers vehicles. We are glad that you trust us to take care of your vehicles maintenance and repairs. Thanks also for the review.

- Dillsboro Automotive
5

Dillsboro Automotive is simply the best and I would never consider going anywhere else.

We appreciate the awesome review, Tiz! We cannot thank you enough for your continued business with us and for leaving us such a kind review. We look forward to helping you out in the future. Thank you again!

- Dillsboro Automotive
5

On vacation our radiator busted called these guys up they worked us in and done a superb job got us back on road.

Chuck, we are happy that we could help you out while you were on vacation and get you back on your way! Thanks again for your business and for leaving us a review! We appreciate it!

- Dillsboro Automotive
5

Service was fast, staff friendly and everything was done just as promised for the price quoted. Can't get much better than that! :)

Thank you for the fantastic review, Sharon! We are extremely appreciative of your business with us and can't thank you enough for leaving us such a great review! Thanks again!

- Dillsboro Automotive
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