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Sylva Auto Repair

869 reviews
Call us:(828) 554-0722
Text us:(828) 382-8579

Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

5

Thank you, Kayla, for entrusting us to replace that faulty wheel bearing, service the transmission, and perform the other services on your Honda Civic. We greatly appreciate your business and the review. We look forward to helping you keep this vehicle on the road for years to come. We are here if you need us and thanks again. 😁

- Dillsboro Automotive
5

Very customer service oriented and professional. Always happy to bring my vehicles there.

Thank you Adam for entrusting us with your Subaru and your Hyundai. We greatly appreciate your business and the review. We are here if you need us. 😁

- Dillsboro Automotive
5

Excellent service at reasonable prices.

Thank you DJ for the great review. We appreciate your business.

- Dillsboro Automotive
5

Thank you Elain for the review and your business. We greatly appreciate them both. Have a blessed day. 😊

- Dillsboro Automotive
5

I first started using Dillsboro Auto five years ago. In these past years I’ve always been impressed with their honest and reliable service. This last visit I was somewhat apprehensive due the previous visit about six months earlier. The previous visit I was presented with a long list of work my vehicle “required” and felt that the Service representative was pushing for it to be scheduled to be completed. This was something I had never experienced before with Dillsboro Auto as I have always trusted their judgement and they would always explain and let me know if there was a concern, especially safety concerns. I’m pleased to say that this last visit was excellent and my experience and confidence was renewed. I will now continue to highly recommend their service. The communication was great, they fixed my vehicle in a timely manner and it felt like it was the Dillsboro Auto that I originally trusted and appreciated.

We're grateful for your candid feedback regarding your recent visit to Dillsboro Automotive. Your trust and loyalty over the past five years means a great deal to us, and we value your honesty in sharing your experience. We sincerely apologize for any apprehension you may have felt during your previous visit six months ago. It's paramount to us that every customer feels comfortable and confident in our service recommendations. While we may suggest maintenance, we believe is necessary for the longevity of your vehicle, it's never our intention to be overly pushy about these recommendations. We've taken your feedback seriously and addressed this internally to ensure our service representatives uphold our standards of transparency and integrity. We're delighted to learn that your most recent visit surpassed your expectations and restored your confidence in us. Providing excellent service and clear communication is our priority, and we're thrilled we could fulfill that promise during your visit. Your recommendation is invaluable to us, and we're committed to continuing to serve you and your vehicle with the same care and professionalism you've come to expect from Dillsboro Automotive. If you ever have further questions or concerns, please don't hesitate to reach out. Thank you for choosing Dillsboro Automotive!

- Dillsboro Automotive
4

Always get the best service possible. The reason is not five stars is they're so small with such a demand it can take a long time to get something done. All of this time oil change and alignment check were done quite quickly.

Thank you, Jerry, for the review and your business. I am pleased to see that you have returned to our facility after being absent for a while and hope that we have regained your business. Thank you for giving us another chance and I am glad that we were able to get the alignment done on your Subaru. I would also like to thank you for understanding that in life we all try our best to plan out our days, but that we all have experienced those plans not working out as we had hoped, and this putting a ripple in our planned-out schedule. Hopefully, we will be able to meet your expectations and earn a 5 star on your next visit. Again thanks.

- Dillsboro Automotive
5

Frank was the first person I spoke with. He made sure all my concerns were addressed. The service was exceptional. We will definitely come back for any of our future needs!

Thank you, Kathie, for the wonderful review and for your business. I am pleased to hear that our staff was able to accommodate your needs and that we were able to get all those services performed on your Honda. Thank you so much and we look forward to helping you with all your automotive repair and maintenance needs for years to come.

- Dillsboro Automotive
5

All staff members are professionals and listen very well to all concerns you are having with your automobile. Scheduling an appointment is very convenient. The problem with my automobile was solved and the mechanic even offered me to do a test drive with him to ensure I was satisfied with how my car was handling and performing and everything was perfect. Dillsboro automotive solved my automobile issue. I highly recommend Dillsboro automotive for all your automotive needs and repairs. I will definitely be returning to Dillsboro automotive for service work and repairs that my car is requiring. Thank you again for your great service.

William, thank you so much for entrusting us to perform that alignment and repair the vibration that you were experiencing with your Subaru. I would also like to thank you for the awesome review. We look forward to assisting you with all of your automotive repair and maintenance needs in the future. Have yourself a very blessed day. 😁

- Dillsboro Automotive
5

The guys at Dillsboro Automotive did a great job repairing my Mini Cooper. They were courteous and knowledgeable. I would recommend!

5

Had a great experience here. Quickly answered the phone and had quick service time. Job was done well and included a large list of anything that should be done to your vehicle. Price was great, they charged me less than initially planned because the job wasn’t as difficult, they won’t try and screw you with the prices. 10/10 service highly recommend

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