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Sylva Auto Repair

860 reviews
Call us:(828) 554-0722
Text us:(828) 382-8579

Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

4

Excellent service. Long wait time for diagnostic...make sure to have a pickup so don't wait.

Thank you, Jason, for the great review! We're pleased to hear that our service meets your expectations. We also appreciate your suggestion to make arrangements to leave the vehicle for diagnostic appointments, as it can be difficult to estimate the duration of such appointments. We value your business and look forward to serving you again!

- Dillsboro Automotive
5

I was extremely pleased with the service as I had gone to get tune up for my car and had arrived late in day.. but Josh’s work ethic impressed me, he said there is a cancellation I will help you. I truly appreciate the service Randy and Josh provided! Highly recommend this team!

Thank you so much for taking the time to share your positive experience, Neena. We are thrilled to hear that you had a great experience working with Josh and Randy. Our team here at Dillsboro Automotive is dedicated to providing exceptional customer service, no matter the circumstance. We appreciate your recommendation and look forward to serving you again in the future!

- Dillsboro Automotive
5

I’m from Texas and I’m literally considering taking all my trucks to North Carolina just so I can get them maintenanced at Dillsboro Automotive. They are extremely knowledgeable and kind. They are also very thorough. We’ve been to a lot of mechanics and I can honestly say I’ve never been to a place this great. We run a hotshot business, my driver was delivering a load at the Smokey Mountain Railroad (1 mile from Dillsboro Automotive) when he was on his way to deliver he lost his brakes. Luckily, Dillsboro Automotive was the safest and closest place we found. We got so lucky! They were able to help us and fit us in, they understood our situation. I’m very grateful. They even gave our driver a ride to and from his hotel and they had a place for us to park our trailer overnight. Thank you Josh and everyone at Dillsboro Automotive!

Thank you so much Damaris for this amazing review and entrusting us to repair the brakes on your Ford F-350. It was our pleasure to assist you and your team during this unfortunate circumstance and get your guys back on their way home as soon as possible. We will be here if you need us.😀

- Dillsboro Automotive
5

Couldn’t be more pleased with the service and personal care we received from Dillsboro Automotive! They went above and beyond to help us with everything we needed. Our contact with Randy was great! He was so helpful and solved every problem we had. Could not be more pleased. Would definitely recommend Dillsboro Automotive as the best in the area!!

Dear Fred, thank you for the kind words! It's fantastic to hear that you had a great experience with us. We strive to go above and beyond for our customers, and we're delighted that Randy provided excellent service. We appreciate your recommendation and look forward to serving you again at Dillsboro Automotive!

- Dillsboro Automotive
5

Honest guys. Ordered the part for my car right away. Got a total from them the next day. When my car was done they texted me it was ready. Total never changed. Ill be going back for my brakes when im ready.

Thank you so much, Mason, for the review and for entrusting us to diagnose and repair the drivability problem on your Hyundai Sonata. We look forward to not only assisting you with those brakes but also keeping you on the road for years to come. Thanks again.

- Dillsboro Automotive
5

I wish I could pack this auto shop up and take it with me for the rest of my life. Josh is incredibly good at his job and very nice and patient with clients, and he runs a great ship. When they work on your car, they compile a list of all the concerns they found for you to view online afterward, so you know everything about the shape your car is in and what you need to keep an eye on or plan for next. They put in a lot of extra effort into being accommodating and helping you with any concerns you have, and everybody there is so incredibly diligent and kind. This is one of those places that actually listens to you and fixes the problems you come to them with because they genuinely care and understand the power of creating a good working relationship with the client. Thank you dillsboro auto!

Calico, we are so thankful for such positive feedback! I am very fortunate to have Josh and the rest of this excellent and could not do it without each one. We're glad you had an amazing experience with us and loved our dedication to customer satisfaction. Always know that we are here to listen to your concerns and provide the best service possible. Thanks again for recognizing the hard work we put into creating a great working relationship with our clients!

- Dillsboro Automotive
5

Wonderful people, trustworthy & kind! And no tribal levy fees either !! 🤑

Thank you so much for the wonderful review and your business. We greatly appreciate you.

- Dillsboro Automotive
5

Dillsboro Automotive is always on top of our company vehicle needs as well as my personal vehicle needs. They’re quick, responsive, and do a great job every time!

Cheyanne, we sincerely appreciate your fantastic review! Knowing that you trust us with all your vehicles is truly gratifying. Providing quick and responsive service is a point of pride for us, and we're thrilled that your experiences have been consistently positive. Rest assured, we're committed to maintaining this level of excellence and look forward to serving you with top-notch service in the future!

- Dillsboro Automotive
5

Very professional team. They fixed what needed to get fixed on my car and they were very fast. Highly recommended and I'm definitely coming back

Thank you for your kind words, Sara! We're delighted to hear about your positive experience with our team. Providing efficient and top-quality services to all our customers is our priority. Your recommendation is greatly appreciated, and we're excited to continue assisting you in keeping your Subaru on the road for many years to come.

- Dillsboro Automotive
5

Thank you for the 5-star rating, A Mulvey! We're pleased to hear that you had a positive experience with us. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future!

- Dillsboro Automotive
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