I was SO fortunate that the wonderful guys at Dillsboro Automotive were open and able to immediately address the strange noise/creaking coming from the front axle of my car. I was 3 hours into an over-mountain drive home from Winston-Salem, NC to Atlanta on November 14th and knew there was a problem. By a miracle I found myself within 1 1/2 miles from Dillsboro automotive! Josh drove my car and immediately put it up on a lift to investigate thoroughly. What he found was stunning and could have easily killed me. He was able to unscrew by hand the lug nuts on my front right wheel! The one locking lug nut I have on each wheel probably saved my wheel from being stolen but Josh saved my life by quickly diagnosing the life threatening situation. He checked my other wheels and though not as lose as the front right, none had been tightened with a torque wrench! I remember the chill I felt when Josh said "It's a miracle that you were not killed." AMEN TO THAT!
Thank you, Deborah, for taking the time to leave us a review. I am pleased to hear that we were able to quickly diagnose your concern, get all those lug nuts retorqued on your Lexus, and get you safely back on the road.
- Dillsboro Automotive