Sylva Auto Repair Reviews - Page 79

Quality that you can trust

Finding a reliable mechanic can be difficult. Our skilled, ASE Master Certified technicians will get your car repaired the right way the first time, without pressuring you into repairs that you don’t need. But don’t take our work for it – read recommendations from our past customers.

jenifer montsinger

4/8/2018

Went in for an inspection and was on my way again in 15 minutes Darren and his staff are a measure to deal with.

Thank you for the wonderful review, Jenifer! We are glad that you are satisfied with our service, and we cannot thank you enough for your business with us as well as for leaving us such a great review.

- Dillsboro Automotive

Jessica Tallent

4/8/2018

They were great!!

Thank you, Jessica! We appreciate you taking the time to leave us a review!

- Dillsboro Automotive

Tim Slone

4/8/2018

Great people.Great work.I don't think I can say enough good about them.They made a bad situation into nothing at all.Got me back on the road in no time.

Thank you for the wonderful review, Tim! We are so happy to hear that you are pleased with our services and we are glad that we could get you back on your way quickly! We are so appreciative of your business and for leaving us such a great review!

- Dillsboro Automotive

Benton Fine

4/8/2018

They fit me in for an inspection and I was out the door in less than 20 minutes. My go-to place from now on.

We appreciate you taking the time to leave us a review, Benton! Thank you for choosing us, and we look forward to helping you out in the future in any way that we can. Thanks again!

- Dillsboro Automotive

Jeanie Powell

4/8/2018

First off I will say I believe they know what their doing. Friendly and egar to accommodate but I couldn't give a five star due to the following: I was having transmission and cooling system service done. Since I was 700 and a month away when the oil change and tire rotation came due I did it then so it was not needed at this time. For some reason they decided to change the oil and rotate the tires with no mention to me about it. Not sure if this was an honest mistake or an upsell. So be forewarned. they had down a 4 wheel alignment a few months ago and since the back did not need it they only charged for a 2 wheel job so that was good I guess.

Thank you Jeanie for taking the time to leave us some feedback that we can use to improve our process of operation. I greatly apologize for the miscommunication about your oil change. I can assure you that it was an honest mistake and we thought you wanted an oil change as well as the other services too. Luckily we spoke with you prior to rotating the tires, so we did not rotate the tires and did not charge you for that. We always price 4 wheel alignments on vehicles with adjustable rear suspension, as we do not know if the rear and the front needs aligned until vehicle is on machine. Once we see the rear is ok we can then drop it to a 2 wheel alignment. I hope this helps and I hope that we can do a better job to meet your expectations the next time. Thanks again for your time and your business.

- Dillsboro Automotive

Amy Buchanan

4/8/2018

Very good experience with quality workmanship!

Thank you for the wonderful review, Amy! We also want to thank you for choosing to do business with us; it is greatly appreciated!

- Dillsboro Automotive

Josh Schumacker

4/8/2018

Will take care of you with guarantee. Only con is that it's pricy service for that guarantee.

Thank you for the kind words, Josh. Our goal is to employ the highest quality techs and provide the best warranty so we can ensure our customers the best service possible. We may not promise to be the cheapest, but we promise to be the best! We appreciate your business, Josh!

- Dillsboro Automotive

James Montsinger

4/8/2018

I work part time and took my Subaru in for its 1500 mile service and state inspection at 8:00. I was a little concerned because I was told the service would be completed at 11:00 at the earliest and I usually start work at 9:00. I was really surprised when I was told at 9:30 that everything was completed and I was ready to go.

James, your business is greatly appreciated and thanks for taking the time out of your day to leave us a review. It is our goal to always deliver top notch service and we look forward to helping you keep your vehicle in good working condition.

- Dillsboro Automotive

Red Runner

4/8/2018

Dillsboro automotive , has been a great and trustworthy place to take our cars. They are always ready to help and friendly !!!

We appreciate the kind words, Roxanne! We are so happy that you can trust us with your vehicles and we greatly appreciate your business! Thanks again!

- Dillsboro Automotive

Laura Shular

4/8/2018

They have the cleanest garage I have ever seen.

Thank you for the great review, Laura! We appreciate your kind words and your business. Happy Holidays!

- Dillsboro Automotive

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